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FREQUENTLY ASKED QUESTIONS

What is professional bra fitting?

It is a service which advices on how to select proper size and model of a bra for each shape and size.

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Can I just come to your shop?

We want to make sure we give you all attention that you need, so we decided to create a schedule that makes sure that we have dedicated trained personnel at your service. Please book visit here LINK

 

How long it takes?

If you are looking for one type of a bra normally it will take no longer than 1h, however if you are looking for more different products, like swim wear or sports bra we can schedule longer sessions

 

Why do I need a fitting service?

80% of women are wearing the wrong sized bra. Getting the perfect fit not only can make you look better but can help get better posture, reduce back-pain, and give comfort. Yes, even underwire bras can be comfortable if they are well-fitted.

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I already took a fitting session. Do I need it again?

Our body changes with time and our breast also. Often wearing a better fitted bra will change the condition of our breast, so if from some time that you have your first well fitted lingerie it is still good to come bac and check if the fit is still the perfect one.

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How can I contact you?

You can write to us an email: fittings@bandsandcups.com

WhatsApp message: +91 9940477742

Instagram: https://www.instagram.com/bands.and.cups/

We will be happy to chat with you and you can be assured you won’t be talking to a chat bot ;)
 

Where can I find you?

Address and google maps link to location

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If I am not in your city, how can I get your help?

We currently provide in-person fittings in Chennai and virtual fittings in select cities. If your city isn’t listed, write to us at fittings@bandsandcups.com and we will get back to you as soon as your city pops up on our schedule.

We want to help as many women as we can, so we also organize travel fitting sessions in different cities. We need a minimum 20 booked appointments to cover the cost of coming to your town. You could help us reach this number by spreading the word.

 

Ordering

I am a new client, can I order from you online?

Even though that seems like the most convenient approach it is not providing the guarantee of a good fit which is our mission. Please visit us first to help us get to know you and your needs better. You won’t regret this 😉. If you absolutely can't, try our virtual bra-fitting service here.

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I am your customer, can I order online?

If you would like to order same type of a model but in different colors/finishing from the same brands that we already assisted you in selecting, then yes, we will be happy to provide you with your new order. Please email/whatsapp us for details. However, if you would like to try something new, then we invite you for a visit in person.

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  • What is a professional bra fitting?
    It is a service which advices on how to select proper size and model of a bra for each shape and size.
  • Can I just walk-in to your studio?
    We want to make sure we give you all attention that you need, so we decided to create a schedule that makes sure that we have dedicated trained personnel at your service. Please book visit here
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Why is a follow-up important?
    We have found follow-ups to be super important. They help assess the fit of the bra and resolve fit issues in real-time. During the follow-up, Bra Fit Expert will explain how to put on the bra. The expert will also instruct you to do certain activities and observe how the bra responds. If the fit is assessed to be unsatisfactory, the Fit expert will approve the bra for exchange.
  • Will I have to undress during the call? / I'm concerned about an online bra-fitting.
    We want you to enjoy your virtual fitting and know it's a safe space. A virtual consultation with a Bands & Cups Bra Fit Expert takes place online over a Zoom video call. ​ Your privacy is our primary concern - the meeting is locked. It is a secure link which once locked cannot be joined even from another device by you. Your video call will never be recorded, and your Fit Expert is the only other person on the call. ​ It helps to assess the fit of your go-to bra but you will not be required to remove any clothing for the fitting unless you feel completely comfortable. Our Bra Fit Experts are always non-judgemental and are there to help you.
  • Why do I have to pay for the consultation ?
    Bands & Cups offers high-quality, personalized one-on-one consulting services tailored to the unique needs of each client. The fees we charge enables us to continue providing top-notch service, and invest in all the mind work so you have your perfectly fitting bra.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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